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However, the casino initially failed to respond, which led to the complaint being marked as ‘unresolved’. Later, the casino reopened the complaint, stating that they had processed the player’s withdrawal. Unfortunately, without confirmation from the player about having received her winnings, we had owo reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading owo frustration with the process. The Complaints Team extended the response time for the player owo provide necessary information, but ultimately, due to a lack of response, the complaint państwa rejected. At HellSpin Australia, there’s something to suit every Aussie player’s taste.
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We had also provided him with an article owo read about Payout ratio (RTP). The player decided jest to stop metali playing at the casino and we, therefore, rejected the complaint as per his request. We had also offered him the option owo share his experience with other users on our website. HellSpin supports a range of payment services, all widely recognised and known for their reliability. This diversity benefits players, ensuring everyone can easily find a suitable option for their needs.
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